Brief the person before connecting
With a warm transfer, TeleWizard places the caller on hold, contacts the destination and explains the call before connecting it.
AI Phone Agent Demo Line
Talk to a Demo AI Receptionist
Call this demo line to experience how TeleWizard answers calls, understands callers, and responds naturally in real time.
Demo phone number:
+1-855-965-5679
This is a demo line for testing TeleWizard’s AI phone agent. By calling, you agree to be contacted on the number you used for follow-up purposes.
Bring appointment calls into the Outlook Calendar your team uses
Give the customer an answer and put the next step on the calendar during the same conversation.
TeleWizard can answer your approved service questions, check Outlook Calendar availability and create the appointment. It can also help a customer move an existing appointment or cancel it, following your instructions for those requests.
For example, a customer calls to change a scheduled service appointment. The agent checks for an available alternative and reschedules the booking in Outlook Calendar. If the request needs a decision from your team, it follows the handoff you have defined.
One conversation for booking and the changes that follow
Handle routine appointment work through the Outlook connection.
Find an available time
Check Outlook Calendar availability while discussing the customer’s appointment request.
Book the appointment
Create the booking in Outlook Calendar after the customer chooses a time.
Move or cancel when plans change
Reschedule or cancel an appointment according to your business instructions.
A clear handoff when the appointment needs your team
Give callers a useful next step when the request falls outside the agreed booking workflow.
Take a message when nobody is available
If the destination cannot take the call, the agent returns to the caller and can collect a message to send by email.
You choose the handoff instructions. Our team includes those situations when testing your setup.
A team behind the technology
We handle the setup around your Outlook Calendar requirements
A useful integration begins with the process your team already follows.
Review the business process
We discuss your appointment requests, Outlook Calendar use and the responsibilities of your team.
Configure the agreed workflow
We connect Outlook Calendar and configure availability checks, booking, rescheduling and cancellation around your requirements.
Test appointments and exceptions
Review new bookings, changes and cancellations, checking the conversation, calendar result and any handoff your business needs.
Maintain the service
Your subscription includes ongoing support and maintenance. Additional actions or changes are scoped with you.
Let customers book and manage appointments in Outlook Calendar
Share your calendar requirements and the caller experience you want to create. Our team will reach out to arrange a strategy call.
Frequently Asked Questions
Does TeleWizard offer an AI answering service for Outlook Calendar?
Yes. TeleWizard offers an Outlook Calendar AI receptionist that can check availability, create appointments, reschedule them and handle cancellations. Our team sets up and maintains the integration and conversation workflow.
Can the agent check availability before booking?
Yes. TeleWizard can check Outlook Calendar availability during the conversation and book the appointment once the customer has chosen a time.
Can callers reschedule or cancel through the agent?
Yes. TeleWizard supports rescheduling and cancellation in Outlook Calendar. We configure how the agent handles those requests around your appointment policies.
Can the agent explain the service before booking?
Yes. TeleWizard can answer from your approved service information, ask required questions and explain preparation instructions. It can then continue to the configured booking action.
Can we decide which appointment requests need a person?
Yes. Your instructions define when to transfer a call or take a message. With a warm transfer, the agent briefs the destination before connecting the caller. If the destination is unavailable, it can return to the caller and collect a message for email delivery.
Does this require us to replace our phone system?
No. TeleWizard works with any business phone system. We discuss the call coverage you need and how the agent should fit into your existing operation during the strategy call.
Can customers book through web chat as well?
Yes. Phone and web chat can use the same configured agent, actions and integrations. Messaging is an add-on; the Outlook Calendar actions you want available are included in the setup scope.
Can we offer the appointment conversation in different languages?
Yes. TeleWizard supports 50+ languages. We discuss the languages your callers need and include them in the setup scope. Adding a language later may involve an additional fee.
How do we get an Outlook Calendar integration quotation?
Request a quotation and our team will reach out to arrange a strategy call. We review your workflow, operations, systems and languages, then prepare a recurring plan with credits and a separate setup fee. Ongoing support and maintenance are included in the subscription.