An AI answering service that books directly in Google Calendar

Turn “when are you available?” into an appointment your business can see in its calendar.

TeleWizard can explain the service, ask the questions your business needs and check availability in Google Calendar. Once the customer chooses a time, the agent creates the appointment through the connected workflow.

For example, someone calls to arrange a consultation. The agent answers their questions, checks for an available time and books the appointment. If that customer later needs a different time, TeleWizard can check availability again and reschedule the appointment.

Book, reschedule or cancel without a separate callback

Give customers a direct way to handle routine appointment requests.

Check availability

Find an available appointment time in Google Calendar during the conversation.

Create the booking

Book the appointment in Google Calendar once the customer has chosen a time.

Reschedule an appointment

Help a customer find a new time and move the existing appointment.

Cancel an appointment

Handle a cancellation in Google Calendar according to your instructions.

Your booking rules guide the conversation

An available time is only part of a good appointment experience.

We configure TeleWizard with your service information, required questions, preparation instructions and appointment policies. The agent can explain what the customer needs to know before completing the booking or change.

You decide which requests need a person. When a booking cannot be completed or a customer needs help beyond the configured workflow, the agent follows your transfer or message-taking instructions.

A team behind the technology

From your calendar process to a tested caller experience

You bring the business requirements. Our team handles the configuration and connection work.

  1. Map the appointment journey

    Show us how you use Google Calendar and what callers need to do before an appointment.

  2. Configure the agent and connection

    We connect Google Calendar and configure availability checks, booking, rescheduling and cancellation around your instructions.

  3. Review real scenarios

    Work through a new booking, an appointment change and a cancellation, reviewing both the conversation and the calendar result.

  4. Keep support close

    Ongoing support and maintenance are included in the subscription. We scope new requirements with you as they arise.

Let the next appointment call become a Google Calendar booking

Tell us how your business takes bookings and what your team needs from each call. Our team will reach out to arrange a strategy call.

Frequently Asked Questions

  1. Which AI answering service works with Google Calendar?

    TeleWizard offers a Google Calendar AI receptionist that checks availability, books appointments, reschedules them and handles cancellations. Our team configures the integration and conversation around your business instructions.

  2. Can TeleWizard check Google Calendar availability during a call?

    Yes. The agent can check availability and help the caller choose an appointment time before booking it in Google Calendar.

  3. Can the agent reschedule or cancel an existing appointment?

    Yes. TeleWizard supports both rescheduling and cancellation in Google Calendar. We configure how those requests should be handled according to your appointment policies.

  4. Can it answer questions before the customer books?

    Yes. TeleWizard can explain your approved service information, ask required questions and describe any preparation the customer needs. The conversation can then continue into the configured booking workflow.

  5. Can customers book outside business hours?

    Yes. TeleWizard can answer calls 24/7 and handle the Google Calendar actions configured for your business. You define the instructions for routine requests and situations that need your team.

  6. What happens if the booking cannot be completed?

    The agent follows the fallback agreed during setup. It can transfer the call or collect a message for your team when the request needs a person.

  7. Can customers use web chat to book or change an appointment?

    Yes. Phone and web chat can use the same configured agent, actions and integrations. Messaging is an optional add-on, so customers can use the enabled Google Calendar workflow when they prefer to write.

  8. What should we prepare for the setup discussion?

    Bring your appointment types, service information, required questions and rules for bookings, changes and cancellations. We use these requirements to configure the conversation and Google Calendar connection, then test the workflow with you.

  9. Is Google Calendar integration setup included in the subscription?

    There is a separate setup fee based on your requirements, alongside a recurring plan with credits. Ongoing support and maintenance are included in the subscription. New actions or later changes may involve additional fees.

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