Check availability and book
Find an available appointment and create the booking in Acuity as the agent talks with the client.
AI Phone Agent Demo Line
Talk to a Demo AI Receptionist
Call this demo line to experience how TeleWizard answers calls, understands callers, and responds naturally in real time.
Demo phone number:
+1-855-965-5679
This is a demo line for testing TeleWizard’s AI phone agent. By calling, you agree to be contacted on the number you used for follow-up purposes.
An answering service with Acuity Scheduling that completes the next step
A client calls between appointments. Your team is busy, but their booking does not have to wait.
TeleWizard can explain your services, find an available time and book directly in Acuity during the conversation. It can also reschedule or cancel an appointment, following the rules you set for those requests.
For example, a client can call to book a consultation, answer your intake questions and provide a coupon code in one conversation. The agent completes the form and booking in Acuity, so your team has the appointment and the information it needs to prepare.
Appointments, forms, classes and recurring bookings—all in the conversation
Give clients a way to use your Acuity booking options without working through them alone.
Reschedule or cancel
Handle changes to an existing appointment according to your booking and cancellation instructions.
Complete Acuity forms
Ask your intake questions in conversation and fill in the Acuity form with the client’s answers.
Use coupon codes
Include a client’s coupon code in the Acuity booking workflow.
Book classes
Let clients book a place in an Acuity class through the agent.
Arrange recurring appointments
Book recurring appointments for clients who need a regular series of visits.
Keep a helpful next step when a caller needs more
Some requests need your team’s judgment. Set the handoff rules before those calls arrive.
TeleWizard can take a message or transfer a call according to your instructions. With a warm transfer, the agent first reaches the destination and explains the call before connecting the client.
If the person is unavailable, the agent returns to the caller and can take a message to send by email. Your client gets a clear response, and your team gets the information needed to follow up.
AI Supervisor
Find the questions that make booking harder
AI Supervisor helps your team see where a booking conversation could be better.
Was the appointment explained clearly?
Review whether the agent followed your instructions and explained the information clients should hear before booking.
What caused hesitation?
Spot business friction, such as questions about a consultation fee, and review suggested improvements with your team.
AI Supervisor makes recommendations. Your team decides which changes to make.
A team behind the technology
Your booking process, configured and maintained by our team
Bring us the way your business handles bookings. We turn those instructions into a tested conversation workflow and connect the systems in your agreed scope.
Understand your booking process
We discuss your services, client questions, booking instructions and handoff requirements.
Configure the connection
Our team connects Acuity and configures the booking actions, forms, appointment types and conversation instructions your business needs.
Test real booking scenarios
Try booking, appointment changes, classes and other scenarios in your scope. Review both the client conversation and the resulting Acuity record with us.
Keep it supported
Ongoing support and maintenance are included in your subscription. New actions or other scope changes may carry an additional fee.
Let clients book with Acuity while your team stays focused
Tell us how your clients book and where your team needs support. Our team will reach out to arrange a strategy call.
Frequently Asked Questions
Can TeleWizard book directly in Acuity Scheduling?
Yes. The Acuity Scheduling AI receptionist can check availability and create an appointment during the conversation. It can answer service questions first and complete the booking using the instructions configured for your business.
Can the agent reschedule or cancel an Acuity appointment?
Yes. TeleWizard supports rescheduling and cancellation in Acuity. We configure the conversation around your policies, including when a request should go to your team instead.
Can TeleWizard fill in Acuity intake forms?
Yes. The agent can ask your intake questions, collect the client’s answers and complete Acuity forms as part of the booking workflow.
Can a client use an Acuity coupon code over the phone?
Yes. TeleWizard supports Acuity coupon codes in the booking conversation. The agent can collect the code and use it in the configured Acuity workflow.
Can the agent book classes and recurring appointments?
Yes. The Acuity connection supports class bookings and recurring appointments, as well as individual appointments. Our team configures the options your business uses and tests the relevant booking scenarios with you.
Can clients ask about a service before booking?
Yes. We configure TeleWizard with your approved service information, preparation requirements and booking policies. The agent can explain what an appointment covers, answer questions and then help the client book.
What happens if a booking needs a person?
The agent follows your handoff instructions. It can transfer the call or take a message for follow-up. We also agree and test the next step for a booking that cannot be completed.
Can we keep our existing business phone system?
Yes. TeleWizard works with any business phone system. You can use the agent for routine answering or for calls your team cannot take, including after-hours and overflow coverage.
Can clients book through web chat as well?
Yes. Phone and web chat can use the same configured agent, actions and integrations. Messaging is available as an add-on, allowing clients to use the Acuity workflow you enable when they prefer to write.
Who sets up the Acuity integration, and how is it priced?
TeleWizard’s team configures the agent, connects Acuity and tests the workflow with you. Your quotation includes a separate setup fee and a recurring plan with credits. Ongoing support and maintenance are included; new actions, languages or other changes may require additional fees.