AI Inbound & Outbound Call Handling

  • Respond instantly to every patient inquiry—eliminating hold times and missed opportunities.
  • Automatically follow up with patients who complete online forms to keep them engaged—over calls first, with optional messaging continuity when needed.

AI-Driven Patient Screening

  • Qualify potential participants with targeted screening questions based on study requirements.
  • Automatically log screening outcomes into your existing systems for seamless patient management and faster next steps.

Multilingual, Natural Conversations

  • Engage diverse patient populations with AI phone agents that support over 50 languages.
  • Handle open-ended conversations with natural language understanding, ensuring a human-like experience across the full recruitment journey.

AI That Talks Like a Human.
Supervised to Improve Every Interaction

Forget frustrating menus and robotic voices. TeleWizard delivers natural, open-ended conversations powered by AI phone agents, then uses built-in AI supervision to review interactions, identify missed opportunities, and help improve call handling over time.

Powered by ChatGPT

Customized with your business training, workflows, and policies to deliver intelligent, brand-aligned conversations.

Natural Conversations

Handles open-ended conversations naturally, adapts in real time, and guides callers without sounding scripted.

No Fixed Scripts

Responds dynamically based on caller intent, business rules, and the context of the conversation.

Built-In AI Supervisor

Reviews interactions to surface missed opportunities, caller friction, communication gaps, and business improvement insights.

AI Phone Agent Demo Line

Talk to a Demo AI Receptionist

Call this demo line to experience how TeleWizard answers calls, understands callers, and responds naturally in real time.

Demo phone number:
+1-855-965-5679

This is a demo line for testing TeleWizard’s AI phone agent. By calling, you agree to be contacted on the number you used for follow-up purposes.

One AI Call Center. Every Channel Your Customers Use.

TeleWizard is a voice-first AI call center—but the same AI agent works across messaging channels too. Customers get the same answers, the same workflow, and the same quality whether they call or message you.

That means TeleWizard can handle full conversations end-to-end on each channel: qualify leads, complete intake, answer questions, create tickets, and book appointments—just like on the phone.

Keep your primary phone experience, and add omnichannel coverage for continuity—so no customer slips through the cracks.

Web Chat

Full intake and booking from your website.

SMS

Two-way conversations, confirmations, and support.

WhatsApp

End-to-end service in the channel customers prefer.

Email

Handle questions, attachments, and next steps.

Facebook & Instagram

Respond to DMs, qualify leads, and book.

More Channels

Add channels as your workflows expand.

One AI Supervisor Across Every Channel

TeleWizard does not just handle conversations. Its built-in AI Supervisor reviews interactions across calls, chats, texts, emails, and social messages to identify missed opportunities, customer friction, communication gaps, and business improvement insights.

One AI agent handles the conversation. One AI Supervisor helps improve the outcome.

AI Call Centers Are Transforming Patient Recruitment

40% +
Improvement in identifying eligible clinical trial participants accurately
11.1%
Increase in patient enrollment through AI call automation
34%
Reduction in patient screening time thanks to AI-driven qualification processes

How TeleWizard AI Phone Agents Enhance Clinical Trial Recruitment

Instant Patient Engagement

Never miss a lead—our AI phone agents respond to patient inquiries instantly, answering questions and guiding patients through enrollment.

Automated Patient Screening

AI phone agents qualify patients in real time, verifying eligibility, updating records, and streamlining enrollment workflows.

Targeted Screening Questions

AI phone agents ask custom screening questions based on trial eligibility, ensuring only qualified candidates proceed to enrollment.

Seamless Integration

TeleWizard connects with your CRM and clinical trial management systems, ensuring smooth, automated processes without disruptions.

Multi-Language Support

Engage diverse patient populations with AI agents supporting over 50 languages, ensuring an inclusive experience for all.

Secure Patient Data Handling

TeleWizard supports HIPAA-aligned workflows and encrypts patient interactions for maximum security.

Automated Follow-Ups & Reminders

Reduce patient dropouts with AI-driven follow-ups, reminders, and appointment confirmations to improve retention rates.

Real-Time Call Insights & Reporting

Monitor recruitment trends, track AI call performance, and analyze patient interactions with detailed reporting dashboards.

Optimize Your Patient Recruitment with AI Call Centers

TeleWizard’s AI phone agents streamline clinical trial recruitment by handling inbound inquiries, automating outbound follow-ups, and screening patients for eligibility. Experience TeleWizard risk-free today!

We Learn Your Process
1
Train & Connect the AI
2
Go Live
3
Monitor, Improve & Grow
4

Frequently Asked Questions

  1. How do TeleWizard AI phone agents improve patient recruitment?
  2. TeleWizard speeds up patient recruitment by answering inbound calls instantly, placing outbound follow-ups to form leads, and screening patients against your study criteria. This reduces delays, increases contact rates, and frees your coordinators to focus on qualified candidates and high-value tasks.

  3. Can TeleWizard integrate with our existing clinical trial management system?
  4. Yes. TeleWizard can integrate with your clinical trial management systems and CRMs to sync data in real time, log screening outcomes, and route leads based on your workflow—without requiring changes to your existing phone system or infrastructure.

  5. What kind of qualifying questions does TeleWizard ask patients?
  6. TeleWizard asks tailored screening questions based on your protocol and eligibility rules—such as age range, diagnosis, medications, key inclusion/exclusion factors, location, and availability—then captures structured answers so your team can quickly decide next steps.

  7. How does TeleWizard handle follow-ups with patients?
  8. TeleWizard can automatically follow up with patients who submit forms or miss appointments, confirm interest, collect missing details, and schedule the next step. Follow-ups can be handled by outbound calls first, with optional continuity over messaging when a patient prefers a non-phone channel.

  9. Does TeleWizard support multiple languages?
  10. Yes. TeleWizard supports 50+ languages and dialects, enabling natural conversations with diverse patient populations and improving recruitment reach across regions.

  11. How secure is patient data with TeleWizard?
  12. TeleWizard supports HIPAA-aligned workflows and secure data handling. You control what information can be collected, stored, or shared, and you can enable additional safeguards (like identity verification steps) for sensitive interactions.

  13. Which languages do AI Phone Agents support?
  14. TeleWizard AI Phone Agents support 50+ languages, including: English, Spanish, French, German, Portuguese, Italian, Arabic (Emirati, Saudi, Modern Standard, and more), Turkish, Russian, Mandarin Chinese, Japanese, Korean, Dutch, and Polish — and more. You can set a default language per number, or offer a simple menu so callers choose their preferred language; the agent then responds in the selected language.

  15. Can TeleWizard support recruitment on channels besides phone?
  16. Yes. TeleWizard is voice-first, and omnichannel can be enabled as an add-on to support web chat, SMS, WhatsApp, email, and social messaging. The same recruitment workflows apply—screening, intake, scheduling, and follow-ups—so patients get consistent handling even if they prefer to message.

  17. If a patient starts on one channel, can the conversation continue on another?
  18. Yes. TeleWizard is designed for continuity across channels. Intake details and screening answers can carry over, so patients don’t have to repeat themselves when they follow up later via phone or messaging, and your team gets a cleaner, more complete record.

Featured Articles

Seamless Integration with Your Existing Systems

TeleWizard’s AI phone agents synchronize with your platforms in real time—automating enrollment, updating records, and eliminating manual tasks.

Compatible with Any Business Phone System
RingCentral
Ooma
Vonage
Grasshopper
nextiva
8x8
Talkroute
RingCentral
Ooma
Vonage
Grasshopper
nextiva
8x8
Talkroute