Make every conversation easier to handle
Be available when your team cannot be.
Cover after-hours calls, busy periods and everyday enquiries with an AI phone agent configured around your business.
Help callers take the next step.
Collect the information your team needs, check appointment availability and book through connected scheduling tools.
Keep people in the loop.
Route calls to the right person or department. Use warm transfers when your team needs context before accepting the call, or direct transfers when a straight connection is the right fit.
Bring the same service to calls and messages
Customers choose how they contact you. Add web chat, WhatsApp, SMS, email, Facebook and Instagram to extend your configured workflows to messaging. The same AI agent can answer questions, collect details and help customers take the next step.
Messaging channels are available as an add-on to your phone service.
Web Chat
Full intake and booking from your website.
SMS
Two-way conversations, confirmations, and support.
End-to-end service in the channel customers prefer.
Handle questions, attachments, and next steps.
More Channels
Add channels as your workflows expand.
AI SUPERVISOR
AI Supervisor: turn conversations into better decisions
See where your agent follows the brief—and where customers encounter friction. AI Supervisor reviews conversations across every channel and separates communication improvements from business issues that need your attention.
Sample product view
Improve the conversation
Check that the agent follows your instructions and business rules, explains the next step clearly and captures the details your team needs.
Find the business blocker
Identify recurring concerns, such as hesitation over a consultation fee, and consider changes to the explanation, offer or follow-up process.
Your team can use those findings to refine the agent’s instructions or improve the process behind the conversation.
Capabilities that make the service your own
Speak your customers’ language
Support conversations in 50+ languages, with the languages you need configured for your business.
Reflect your brand
Configure the agent’s tone, responses and instructions around the experience you want your customers to have.
Build on earlier conversations
Enable previous-call memory so your agent can use earlier conversations as context when speaking with returning callers.
See how your service is being used
Track call volume, outcomes and activity in your analytics dashboard to understand demand and usage.
Review summaries and transcripts
See what the caller needed, the details collected and the next step in a call summary, or read the transcript for the conversation itself.
Understand more than words
TeleWizard can understand images and process email attachments, helping your AI work with the information customers share.
Your AI can check with your team—and bring back the answer
When a customer’s question needs someone on your team, TeleWizard can call or text the right person, ask for the missing information, and bring their answer back to the customer’s call or chat.
Your customer asks
A question about an order, appointment or service needs a detail from your team. The AI lets the customer know it will check.
The AI checks with your team
It contacts the relevant person by phone or SMS, asks the questions needed and receives their reply.
The answer comes back
The AI shares the information in the original call or chat and continues helping the customer.
Connect the systems that move work forward
A useful conversation should lead somewhere. Connect TeleWizard to your calendars, CRM and business tools so your AI can perform the actions your workflow needs—from booking appointments to retrieving information and recording updates.
Explore each integration to see its supported workflows, or discuss a custom connection for your business. TeleWizard is compatible with any business phone system.
Custom integrations and deployments for enterprise teams
Your systems and operating requirements should shape your AI call center. TeleWizard offers custom integrations and custom deployments for enterprises, alongside its existing calendar, CRM and business-tool connections.
Connect the systems your business depends on
Need a custom Salesforce integration or a connection to another business system? Our team will work with you to define the integration around your requirements.
Deploy where your enterprise needs it
We offer dedicated environments, customer-managed cloud, private cloud and sovereign deployments within an agreed country or region. On-premises options are subject to technical review, including the selected LLM. Our team will define the project around your systems and operating requirements.
What Businesses Say
I'm beyond pleased with TeleWizard; this includes the LLM, the UI, the technical support team and the actual deployed iteration. ‘Joleen’ (yes, we named ‘her’) has become a LITERAL member of our team, reduced overhead, increased our ability to automate intake and handle current client inquiries all while streamlining messaging ensuring compliance with my firm's SOP's and applicable ethical rules. To date, the use cases are only limited by my imagination as every time I have contacted Support with additional deployment ideas, my ideas have been met with excitement and executed flawlessly by their team. Most recently, TeleWizard trained Joleen to handle the initial HR applicant screening and the first round of interviews. My staff and I are beyond thrilled.
After just 6 weeks, Telewizard seems to be an extraordinary fit for our small law firm’s outside communication needs. The AI agent interacts via phone, chat bot, email and Yelp with human sympathy, clarity and consistency. It’s answering new and existing business calls, directing messages, setting up new consultations just like a human being would. Their support team at TeleWizard is very responsive and has allowed us to tailor our specific firm’s programming needs step by step until we finally got it right. Our rep from TeleWizard is very easy to work with and responsive. The price is right too and will likely save untold thousands on old school answering services and chat bots.
Since implementing TeleWizard, our calls are answered instantly and clients are booked directly into Clio Manage without delays. The AI receptionist has saved us time, improved our intake process, and ensures every client feels supported from the very first call.
TeleWizard always answers our calls and provides a very predictable, flexible conversation for both clients and potential clients. We’ve only received compliments about the experience. We absolutely recommend it because it works every time.
The biggest improvement since using TeleWizard has been reliability—especially after-hours. Having someone answer the phone outside business hours was a constant challenge, and it was difficult to find someone willing to work those hours. Having AI handle it has been effective and dependable. Yes, we would recommend TeleWizard to another firm for the same reason: it works reliably when you need coverage the most.
As a solo attorney handling both English and Portuguese-speaking clients, I was looking for an AI solution that could sound professional, natural, and adaptable. What stood out to me most was the willingness to continuously refine the system based on real-world feedback and actual client interactions. The Portuguese capabilities in particular have been very strong, which is not something easy to find. I also appreciate how open the team has been to improving workflows, intake logic, and overall client experience rather than offering a generic “one-size-fits-all” solution. TeleWizard has shown a genuine effort to understand those challenges and tailor the platform accordingly
Find the right solution for your team
Start with the work you want to improve: answering calls, scheduling appointments, supporting customers, qualifying enquiries or handling legal intake.
A team behind your AI call center
Bring us the calls, questions and workflows that take up your team’s time. We’ll help define the setup, connect the systems you need and configure your AI around the way your business works.
A plan that fits your usage
Choose a monthly or yearly subscription with included credits, a separate setup fee, and ongoing support and maintenance. Yearly plans provide their annual credits upfront, giving you room for busier months.
Explore pricing and credit usage
Our team will reach out to arrange a strategy call.
1. We Learn Your Process
We map your call handling process, intake rules, FAQs, routing logic, scheduling needs, and business priorities.
2. Train & Connect the AI
We connect TeleWizard to your systems and configure AI phone agents around your brand, policies, and workflows.
3. Go Live
Go live with AI agents that answer calls, complete intake, route requests, book appointments, and support customers across channels.
4. Monitor, Improve & Grow
Use AI Supervisor, summaries, and analytics to identify missed opportunities, communication gaps, and process improvements.
Different industries. Practical applications.
Configure the conversations and next steps around the customers your business serves.
Law firms and legal services
Collect intake details, book consultations and route client enquiries to the right team.
Healthcare and clinics
Handle appointment enquiries, collect caller details and route requests to your staff.
Hotels and hospitality
Answer guest questions and direct reservation or service requests to the right team.
Retail and e-commerce
Answer product questions and collect the information needed to follow up on order enquiries.
Professional services
Collect new-client information and arrange appointments through your connected calendar.
Real estate and property management
Handle property enquiries, schedule viewings and route tenant requests.
Questions about TeleWizard
What is an AI call center?
An AI call center uses AI agents to handle customer conversations and perform configured tasks. TeleWizard combines AI phone agents, optional messaging channels, connected business systems and AI Supervisor insights, with a team to configure and maintain the service.
What can TeleWizard handle for our business?
TeleWizard can answer enquiries, collect intake information, qualify leads, book appointments and route calls. Connected actions depend on your selected integrations and the workflow configured for your business.
Can we use it for overflow and after-hours calls?
Yes. TeleWizard can handle calls when your team is busy or unavailable, including after-hours and overflow coverage. The call-handling rules are configured around your business.
Will it work with our phone system and software?
TeleWizard is compatible with any business phone system. Calendar, CRM and other integrations connect the agent to the workflows you need. See the integration pages for supported actions or discuss a custom connection.
How does AI Supervisor help?
AI Supervisor reviews conversations across every channel, checks whether the agent followed your instructions and business rules, and highlights communication gaps and business blockers. Your team can use the findings to improve the agent’s instructions or the customer experience.
Which languages and messaging channels are supported?
TeleWizard supports 50+ languages. Messaging is available as an add-on across web chat, WhatsApp, SMS, email, Facebook and Instagram. We’ll discuss the languages and channels needed for your setup.
Who sets up and maintains the service?
Our team configures TeleWizard around your instructions, workflows and connected systems. Ongoing support and maintenance are included in the subscription; change requests, new actions or additional languages may require additional fees.
Do you offer custom integrations and enterprise deployments?
Yes. TeleWizard offers custom integrations, including Salesforce, and deployment options such as dedicated environments, customer-managed cloud, private cloud and sovereign deployments within an agreed country or region. On-premises feasibility depends on technical review and model suitability. Our team will discuss your requirements and prepare a quotation.
How do we get pricing or try the agent?
Request a quotation and our team will reach out to arrange a strategy call. You can also call the demo line to hear the agent role-play a conversation for your business. Pricing is based on a recurring plan with included credits and a separate setup fee.
Can the AI ask someone on our team for information during a customer conversation?
Yes. TeleWizard can let the customer know it is checking, contact the relevant team member by phone or SMS, and ask for the information needed. Once that person replies, the AI brings their answer back to the original call or chat and continues the conversation.
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About TeleWizard
TeleWizard brings AI phone agents and business workflows together with a team to configure and support the service. We work with your instructions and connected systems to build an AI call center around the way your business operates.
Meet the founders
